Business Terms of Service

These Business Terms of Service (the "Agreement") govern access to and use of the Jobnex platform, available at jobnex.net (the "Platform"), by businesses, employers, and their authorized personnel ("Business," "Customer," "you"). Jobnex is currently operated by its founder as a sole proprietorship based in British Columbia, Canada ("Jobnex," "we," "us"). By creating a Business account, purchasing a subscription, or using any Business feature of the Platform, you agree to be bound by this Agreement and by our Privacy Policy, which is incorporated by reference.

Jobnex is a reverse recruitment platform: job seekers upload resumes and set their availability, and the Platform's AI matching engine ranks candidates against your job postings. You browse matches and request contact with candidates rather than receiving inbound applications.

This Agreement is a business-to-business agreement. You represent that you are entering into it for commercial hiring purposes and not as a consumer.

To use Business features you must register a Business account with accurate, current, and complete information about your organization, including a valid business name and contact details. You must be at least 18 years of age. If you register on behalf of a company or other entity, you represent and warrant that you have authority to bind that entity to this Agreement, and "you" refers to that entity.

Depending on your plan, you may invite co-workers to your Business account. Each invited co-worker occupies a seat under your plan's seat limit; pending (unaccepted) invitations count against your seat limit until they are accepted, declined, or expire. You are responsible for the acts and omissions of every user under your account, for managing seat access, and for promptly removing personnel who leave your organization. Invitation links expire automatically and may not be shared outside the intended recipient.

You are responsible for maintaining the security of all credentials associated with your account and seats, and for notifying Jobnex immediately at support@jobnex.net of any suspected unauthorized access.

Jobnex offers tiered plans that differ in the number of active job postings, the number of matched candidates surfaced and contactable per posting, seat limits, and available features. Current plans, pricing, and limits are described on the Platform's pricing page at the time of purchase, which is incorporated into this Agreement. Jobnex may enforce plan limits technically (for example, by queueing candidate outreach beyond your plan's contact limit or preventing new postings beyond your posting limit).

Payments are processed by our payment partner, Polar (Polar Software Inc.), acting as merchant of record. Your purchase is subject to Polar's checkout terms in addition to this Agreement, and Polar (not Jobnex) handles payment collection, applicable sales taxes, invoicing, and payment security. Jobnex never receives or stores your full payment card details.

Unless otherwise stated at purchase, paid plans are subscriptions that renew automatically at the end of each billing period (monthly or annual) at the then-current price for your plan, until cancelled. The renewal price, billing frequency, and cancellation method are disclosed at checkout before you pay. You may cancel at any time through your account settings or the payment portal; cancellation takes effect at the end of the current billing period, and you retain plan access until then. Annual plans are billed once per year at the annual price disclosed at checkout.

Jobnex may offer one-time, non-renewing plan purchases (for example, limited "Founders" offers granting a fixed access period, which may include bonus access time). For such purchases: (a) the total access period is stated at checkout; (b) the access period begins when plan privileges are activated on your account, as stated in the offer; (c) one-time purchases do not auto-renew; and (d) promotional pricing and bonuses apply only as described in the specific offer and may be discontinued at any time for future purchases without affecting purchases already made.

You may upgrade your plan at any time; upgrades take effect promptly and are charged as disclosed at checkout. Downgrades take effect at the start of the next billing period. If a downgrade reduces your limits below your current usage (for example, active postings or occupied seats exceed the new plan's limits), you must bring usage within the new limits; Jobnex may restrict the excess (for example, by deactivating the most recent postings or seats) until you do.

Jobnex may change plan pricing or features from time to time. Price changes to an active subscription take effect only at your next renewal, and we will give you at least 30 days' advance notice by email before a price increase applies to you, so you can cancel before renewal if you do not accept it.

Prices are exclusive of applicable taxes unless stated otherwise. Applicable taxes (such as GST/HST or sales tax) are calculated and collected at checkout by the merchant of record based on your billing information.

The Platform is a digital service delivered immediately upon purchase: plan privileges are activated on your account at (or promptly after) checkout, with no physical goods shipped.

Service failure — if the Platform materially fails to provide purchased functionality and we cannot remedy the failure within a reasonable time of you reporting it to support@jobnex.net, you may request a pro-rated refund of prepaid, unused fees for the affected period.

First-purchase guarantee — you may request a full refund within 14 days of your first purchase of a given plan if you have not made material use of paid features (for example, contacting candidates or publishing postings beyond free-tier limits). Refund requests are made to support@jobnex.net and processed through the merchant of record.

Otherwise — except as described above or as required by applicable law, fees are non-refundable, including for partially used billing periods after cancellation.

Chargebacks — charging back a payment while continuing to use paid features is a material breach of this Agreement; contact us first and we will work with you in good faith.

Through the Platform you gain access to candidates' personal information, including resumes, contact details (where a candidate has accepted contact), profile data, and exports. This access is a privilege conditioned on strict compliance with this Section. You agree that you will:

use candidate personal information solely to evaluate and contact candidates for genuine employment opportunities at your organization, and for no other purpose;

comply with all applicable privacy and data protection laws in your handling of candidate data, including PIPEDA and provincial privacy laws in Canada, and the CCPA/CPRA, GDPR, or other laws where applicable to you;

comply with all applicable anti-spam laws, including CASL and the CAN-SPAM Act, when communicating with candidates, and stop contacting any candidate who asks you to stop;

not sell, rent, license, or disclose candidate data to any third party, and not add candidates to marketing lists, talent databases unrelated to a current role, or CRM systems for non-hiring purposes;

not scrape, bulk-harvest, or systematically extract candidate data beyond the export features provided, and not use candidate data to build or enrich any competing product or dataset;

protect exported candidate data (CSV, JSON, calendar or resume files) with reasonable security measures, limit internal access to personnel involved in hiring, and delete exported data when it is no longer needed for the hiring purpose;

comply with all applicable employment and human rights laws, including anti-discrimination laws, in your evaluation of and communications with candidates; and

promptly delete candidate data on request from Jobnex where a candidate has deleted their account or withdrawn consent, to the extent required by applicable law; and

ensure that your own retention, storage, and deletion of exported candidate data comply with all record-retention and deletion requirements that apply to you, including applicable privacy, employment, and human rights record-keeping laws.

Violation of this Section is grounds for immediate suspension or termination without refund, and Jobnex may pursue any other available remedy. You are the party responsible under privacy law for your own use of candidate data once you access it. As between you and Jobnex, you act as an independent controller (or the equivalent under applicable law) with respect to candidate data you access and export.

You are solely responsible for the content of your job postings, company profile, notes, and communications. You agree that all postings will:

describe genuine, currently available employment opportunities at your organization (no bait postings, resume farming, or perpetual pipeline ads);

be accurate and not misleading, including as to compensation, role, and location;

comply with applicable employment, advertising, and human rights laws, including laws prohibiting discriminatory job advertisements and, where applicable, pay transparency laws (such as BC's Pay Transparency Act); and

not promote multi-level marketing, franchise or business-opportunity sales, commission-only schemes disguised as employment, or any unlawful activity.

Jobnex may review, decline, or remove any posting or content that we reasonably believe violates this Agreement or applicable law, or that harms the candidate experience, without liability to you. You grant Jobnex a non-exclusive, worldwide, royalty-free license to host, process (including AI processing and translation), display, and transmit your postings and business content solely to operate the Platform.

Core Platform features are powered by artificial intelligence: resumes and postings are converted to numerical representations (embeddings), and AI language models generate match scores, rankings, and candidate summaries. You acknowledge and agree that:

match scores and summaries are AI-generated estimates that may contain errors, omissions, or inaccuracies, and are provided as a screening aid only, not as a qualification assessment, background check, or employment recommendation;

you retain full responsibility for all hiring decisions, and you will apply independent human review before making any decision that adversely affects a candidate;

some jurisdictions regulate the use of automated employment decision tools (for example, New York City Local Law 144, Illinois AI-related employment laws, and the EU AI Act). You are responsible for determining whether such laws apply to your use of the Platform and for your own compliance, including any required notices, consents, or audits; and

Jobnex does not warrant that AI matching is free of statistical bias, and makes the Platform available as a sourcing and ranking aid on that understanding.

You agree not to: misrepresent your identity or business; contact candidates for any purpose other than genuine recruitment; circumvent plan limits, queueing, seat limits, or billing (including by creating multiple accounts or rotating postings to reset limits); probe, disable, or circumvent security or rate-limiting features; introduce malicious code; use automated means to access the Platform without written permission; resell or white-label access to the Platform without a written agreement with Jobnex; or use the Platform in violation of any applicable law.

The Platform, including its software, matching engine, design, and branding, is owned by Jobnex and protected by intellectual property laws. You receive only a limited, non-exclusive, non-transferable right to use the Platform during your subscription term in accordance with this Agreement. If you provide suggestions or feedback, you grant Jobnex a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

This Agreement applies from the date you create a Business account and continues until your account is closed.

You may cancel your subscription at any time (Section 3.3) and may close your account through account settings. Closing your account does not entitle you to a refund except as provided in Section 4.

Jobnex may suspend or terminate your account or access to specific features, with or without notice, if: you materially breach this Agreement (including Sections 5, 6, or 8); your payment fails and is not cured promptly; your use poses a security, legal, or reputational risk to the Platform, candidates, or other users; or we are required to do so by law. Where the issue is curable and does not pose immediate risk, we will use reasonable efforts to notify you and give you an opportunity to cure before termination. If Jobnex terminates without cause, we will refund prepaid fees for the unused portion of your term; if we terminate for your breach, no refund is owed.

Where we reasonably suspect a violation of this Agreement (including misuse of candidate data), fraud, or other unlawful activity, we may investigate; suspend or restrict your account and access to candidate data while we investigate; preserve relevant records and evidence; and cooperate with, and disclose information to, law enforcement or other authorities where permitted or required by law.

Upon termination: your access to Business features ends; your postings are unpublished; and Sections 5 (candidate data obligations, which survive indefinitely with respect to data you accessed), 9, and 11 through 16 survive. You must delete exported candidate data in accordance with Section 5.

Each party will keep confidential any non-public information disclosed by the other party in connection with this Agreement and use it only to perform under this Agreement, except where disclosure is required by law. Candidate personal information is additionally governed by Section 5.

JOBNEX IS A SOURCING PLATFORM. JOBNEX DOES NOT GUARANTEE THAT ANY POSTING WILL RECEIVE MATCHES, THAT ANY CANDIDATE WILL RESPOND, ACCEPT CONTACT, ATTEND AN INTERVIEW, OR ACCEPT AN OFFER, OR THAT ANY HIRE WILL RESULT FROM USE OF THE PLATFORM. JOBNEX DOES NOT VERIFY CANDIDATE IDENTITIES, CREDENTIALS, QUALIFICATIONS, WORK ELIGIBILITY, OR THE ACCURACY OF RESUMES, AND MAKES NO REPRESENTATIONS ABOUT CANDIDATE INFORMATION OR AI-GENERATED SCORES, SUMMARIES, OR TRANSLATIONS. YOU ARE RESPONSIBLE FOR YOUR OWN SCREENING, VERIFICATION, REFERENCE AND BACKGROUND CHECKS, AND HIRING DECISIONS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WITHOUT ANY WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Jobnex is a technology platform that surfaces and ranks candidates for your consideration. Jobnex is not an employment agency, recruiter, staffing firm, talent agency, or employer, does not place candidates, and does not act as your agent in hiring. You are solely responsible for your hiring processes, candidate selection, and compliance with all laws applicable to you as an employer or prospective employer.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR COSTS OF SUBSTITUTE SERVICES OR FAILED HIRES, ARISING FROM OR RELATING TO THIS AGREEMENT OR THE PLATFORM; AND (B) JOBNEX'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT OR THE PLATFORM SHALL NOT EXCEED THE FEES YOU PAID TO JOBNEX (VIA THE MERCHANT OF RECORD) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations apply regardless of the theory of liability and even if a party has been advised of the possibility of such damages, but do not apply to: your breach of Section 5 (candidate data) or Section 8; your indemnification obligations; either party's fraud or willful misconduct; or liability that cannot be limited under applicable law.

You will defend, indemnify, and hold harmless Jobnex and its founder from and against any third-party claims, damages, penalties, and reasonable expenses (including legal fees) arising out of: your job postings or other content; your use, disclosure, or handling of candidate data; your communications with candidates; your hiring practices or employment decisions; or your violation of this Agreement or applicable law — except to the extent caused by Jobnex's own breach or misconduct.

Before starting any formal proceeding, the parties will attempt in good faith to resolve any dispute by contacting each other (for Jobnex: legal@jobnex.net) and allowing 30 days for informal resolution.

Any dispute arising out of or relating to this Agreement that is not resolved informally shall be finally resolved by binding arbitration in British Columbia under the British Columbia Arbitration Act, before a single arbitrator, conducted in English. Where feasible, the arbitration will be conducted by videoconference or on documents alone. Either party may instead bring an individual claim within the monetary jurisdiction of the BC Civil Resolution Tribunal or small claims court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction (including to protect intellectual property or candidate data).

To the fullest extent permitted by applicable law, all claims must be brought in each party's individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If this waiver is found unenforceable as to a particular claim, it is severed only as to that claim and the remainder of this Section 15 continues to apply.

This Agreement is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Jobnex is under active development. We may modify, add, discontinue, or replace features, functionality, or services at any time. No specific feature is guaranteed to remain available, and current or promotional features may change. Where a change materially reduces core functionality of a paid plan during your paid term, your remedies are limited to those in Sections 3, 4, and 10 (including refund of prepaid, unused fees where applicable).

We may offer features designated as beta, preview, or experimental — including new AI features. These are provided "as is," may be incomplete or change or be withdrawn at any time, may produce unexpected results, are excluded from any service commitments, and are not counted toward paid plan entitlements unless we state otherwise. Your use of such features is voluntary.

We aim to keep the Platform available but do not guarantee uninterrupted or error-free operation and do not offer a specific uptime commitment unless separately agreed in writing. We may suspend, limit, or interrupt the Platform (in whole or in part) for maintenance, upgrades, security incidents, or technical or operational reasons, with or without notice.

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including internet or telecommunications outages, failures of cloud hosting or infrastructure providers, outages or changes affecting third-party AI or other service providers, cyber-attacks, power failures, natural disasters, epidemics, labour disputes, or governmental actions, orders, or changes in law. This does not excuse payment obligations for services already provided.

You may not use, or permit any user under your account to use, the Platform in violation of applicable export control, trade, or economic sanctions laws. You represent that neither you nor your authorized users are located in, resident in, or controlled by a party subject to comprehensive sanctions, or otherwise a person with whom dealings are prohibited under applicable sanctions laws.

Jobnex may update these terms from time to time and will notify you of material changes by email or in-platform notice at least 15 days before they take effect (except changes required by law or to address security issues, which may take effect immediately); continued use after the effective date constitutes acceptance, and if you do not agree you must stop using the Platform and may cancel. If any provision is found unenforceable, the remainder remains in effect. You may not assign this Agreement without our consent; Jobnex may assign it in connection with a reorganization, incorporation, or sale of the business, with notice to you. This Agreement, together with the Privacy Policy and the plan and pricing terms presented at checkout, is the entire agreement between the parties regarding Business use of the Platform and supersedes prior discussions. Notices to Jobnex must be sent to legal@jobnex.net; notices to you will be sent to the email on your account.

Questions about this Agreement or our practices: